Corp- Corp Jobs: Support Engineer

Friday, January 25, 2013

Support Engineer

Hi,

This is Rohit from Priserve Consulting INC,I hope you are doing well, please have a look on requirement. If you have suitable consultants for this position then respond with their contact details and updated word formatted resume. Send your updated hot list also. Reply ASAP.

Job Title: Support Engineer

Client : www.kroger.com

Location : Cincinnati, Ohio

Essential Job Functions:
Support and maintain applications utilizing required tools and technologies. Provide support for applications, including involvement with the Support Center, NOC, Infrastructure teams, and vendors as appropriate. Provide off-hours support (24 x 7) as required.
Troubleshoot problems and provide primary support for applications.
Work with third party vendors and multiple internal teams (i.e. Support Center, project team, store personnel, etc.) to troubleshoot and resolve issues.
Work as both a team participant and individual contributor technical role.
Develop of system support documentation.

Requirements:
Experience in Level 2 and 3 support of systems across large, geographically dispersed, enterprises
Experience in coordinating across multiple technical teams in executing system deployment, and analyzing and resolving system operations problems
High level understanding of web browser functionality
Strong documentation skills required
Good understanding of UNIX / Linux / Windows Server environments
Good understanding of Korn shell scripting.
Working knowledge of Java / Web development
Experience with SQL (on any database product)
Database environments: Informix, Oracle, PostgreSQL
Knowledge of middleware components: Websphere, JBoss, Tivoli
Responsible, accountable, highly motivated and customer service-oriented
Ability to communicate effectively with individuals from varying skill sets and backgrounds
Ability to learn quickly. Strong analytical and troubleshooting and Root Cause Analysis skills

Bonus Skills:
Knowledge of Infra-enterprise incident management software is a plus
Informix 4GL programming experience a plus
VB / Excel Macro programming knowledge / experience a plus

Thanks & Regards,

Rohit Chandel

Tel: - 713 510 4659