Hi,
We have requirement with our direct client for a TECHNICAL WRITER.
Please include resume, rate, current location and contact info all in one email
Contract Position:TECHNICAL WRITER
Location:Raleigh, NC
Duration:1 year
Responsibilities:
· Design, create, revise and maintain the Division's Standard Operating Procedures.
· Form a clear understanding of the purpose of the document that needs to be created.
· Gather information from existing process flow documents, and from subject matter experts.
· Draft SOPs and explain in simple language technical ideas that are difficult for the average reader to understand.
· Write the SOP in a concise, step-by-step, easy to read format with appropriate graphics and charts.
· Edit, proofread, and format technical documents for staff, using department-wide editing standards and styles.
· Information presented in an SOP should be conveyed clearly and explicitly to remove any doubt as to what is required.
· Determine if a Supplement/Form or Work Instruction document is needed. WI contains much more detail than an SOP and is created only if very detailed instructions are needed.
· Work with the instructional designer, training team and policy coordinator to ensure that there is alignment between policies and procedures and internal training materials
Skills / Experience Required
Highly organized, big-picture logical thinker who can also drill down to fine detail.
Advanced ability to grasp, synthesize and organize complex technical information.
Ability to transform technical jargon into simple language.
Comfortable with and desire to work with retirement- disability and death benefit-related processing systems in a high-volume processing environment.
Previous experience in at least one system implementation technology project.
Basic project management.
Work environment is fast-paced, and integrated. Work requires daily collaborative interaction and flexibility. Candidate must be a highly dependable, results-oriented training professional who can work with minimal supervision, deliver to schedule and handle multiple projects concurrently.
Bachelor's degree; equivalent experience may be accepted in lieu of degree
Minimum of five (5) years of Technical Writer or Documentation Specialist experience
Good verbal and written communication skills
Technical writing and research abilities
Knowledge of object oriented software design
Ability to handle multiple tasks effectively
Ability to work independently with minimal supervision and as part of a team
Ability to gain internal support and establish a solid working relationship with peers and management
Strong working knowledge of Microsoft Office
Experience and proficiency with required technical skills
Advanced ability to grasp, synthesize and organize complex business and benefit-related information
Comfortable with and desire to work with retirement- disability and death benefit-related processing systems in a high-volume processing environment
Experienced with working with teams
Preferred Skills/Experience
Basic knowledge of technical writing concepts and principles
Strong verbal and written communications skills
Demonstrated experience and ability to work in a highly collaborative organization
Thank you very much.
Harry Arora
International Projects Consultancy Services, Inc. (IPCS) ...Delivering Business Value from Information Technology...
Interchange Tower, Suite 1595, 600 South Highway 169, Minneapolis, MN 55426
Tel: 925-353-3884
Fax: 952-541-1222
Harry@ipcs.net
www.ipcs.net
· Our Specialization: SOAI Microsoft .NET Technologies I Data Warehouse & Business Intelligence I Network SecurityI ERP & SAP Implementation
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