Hi All,
Hope you are doing well!!
My name is Atul with Priserve Consulting Inc, and I am an IT Recruiter. here is the requirement mentioned below. Please respond with Resume, Rate and Phone numbers of the Consultant. Make sure the Consultant's skills match the requirement. Reply ASAP
Genesys and GVP Mtnce Support
Location: CO - Denver
Duration: 6 Months
Client : Visa
We are looking for Genesys Experienced resource with the following skill set: 5 years of exp w/ GVP Experience in developing and delivering Contact Center routing, IVR applications, CTI and reporting to meet business objectives - Minimum of 5 years of progressively responsible positions in Contact Center development, configuration, maintenance and support. - Positive influencing skills both verbally and through the preparation of written materials in order to build relationships and effectively communicate business needs to internal technology groups - Solid working understanding of the Contact Center Technology organization and its operations including, but not limited to Genesys Routing, CIM platform, Reporting, Genesys Voice Portal, QA, Workforce management, Cisco, Avaya and Multi Media channels - Extensive application architecture experience including Genesys CTI integration to front-end applications and GVP integration to backend systems - Able to work in a complex environment, Global/International experience and the ability to work across cultures and time zones. - Ability to interface and cultivate excellent working relationships both within Technology, Business and vendors
Thanks & Regards,
Atul Joshee
Tel: - 832-232-3512
11777 Katy Freeway, Suite# 434S, Houston, TX 77079
E-mail: atul.joshee@priserve.com
Website: www.priserve.com
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