Requirement Title | VLINK_ - Cisco Technical Analyst , PHOENIX, AZ . | Description | This role is for a 2nd/3rd level support role that will be performing application development work for UCCE/ICM with CVP. The have to have this experience and/or training/certifications. They must demonstrate this during the interview: Primary Skills needed: 1. Cisco Customer Voice Portal (CVP) 2. Cisco CVP Studio Experience 3. Cisco Intelligent Contact Management (ICM) 4. Cisco Unified Contact Center Enterprise (UCCE) experience Other Skills requested: .Application Scripting & Support -TCP/IP networking fundamentals -Voice User Interface Design -Complex Call Routing Application Design -AT&T Route IT application -Understand ITIL Principles (Service Management) -Experience with moving from Avaya to Cisco would be helpful -Self Directed -Team player -Ability to work with both technical and non-technical. | | Rate : Open, Number of Openings : 09, Duration : 1 year | | | Regards, Hartford, CT | Noida, Hyderabad - India LEGAL NOTICE: Unless expressly stated otherwise, the information contained in this message is confidential, may be privileged, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to the message, permanently deleting it from your computer and/or destroy any copies/printouts of this message.
|
No comments:
Post a Comment