XENApps Support Administrator/Xenapp Citrix Admin_Louisville,KY

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Job Title XENApps Support Administrator   Relevant Experience  & Experience Required (in Yrs) 4 to 6 Yrs Key words to search in resume   Technical/Functional Skills   -MUST HAVE SKILLS Knowledge of Windows Server 2012 is a plus.   Functional Skills: •               Self Starter and be able to perform work with minimal supervisory direction •               Strong Oral and written skills. •               Ability to take ownership; to anticipate and handle critical situations •               •               Certification: CCA (Citrix Certified Administrator) Roles & Responsibilities Maintain XenApps 5 and 6.5 environments. Troubleshoot issues that end users are facing with Xen Apps. Troubleshoot Xen Desktop related issues. Knowledge of Windows 2003 Server and Windows Server 2008 R2. Install, support and maintain infrastructure according to best practices. Excellent trouble-shooting skills. Ability to manage/support Citrix application builds & release cycles Ability to assist in the monitoring and optimization of Citrix Provide regular Status report and document the process including daily troubleshooting activities. Coordinate with end users regularly to reduce the number of issues Actively use the CA service desk ticketing system to initially log and follow up on Customer's incidents and issues. Initiate improvements; propose ideas to improve the overall quality of the product lines. Start date (dd-mmm-yy) ASAP Duration of assignment (in Months) 12 mths Work Location (State, City and Zip) Louisville, KY         Prescreening Questionnaire

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IDC TECHNOLOGIES INC., 1851 McCarthy Blvd. Suite 116, Milpitas, California 95035 Phone: +1 408 376 0212 Fax: +1 408 608 6088

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