OVERVIEW:
• The consultant will be responsible for supporting daily work and maintaining system availability to include performance tuning, tracing and debugging, monitoring, etc.
• SRM-MDM experience is required
• Interact on a daily basis with other process and technical groups including Unix, Linux, Solaris, and Windows system administrators, information/data security, networking, Data Center Operations, and application developers to maintain application uptime and availability
• Utilize standard SAP, Oracle, SQL, Informix, DB2, MaxDB/SAPDB databases, Unix, Linux, Solaris and Windows performance tools to analyze and tune system performance
• Requires heavy interaction with other technical groups including developers, information/data security, networking, and Data Center operations
TECHNICAL REQUIREMENTS:
• Minimum of 3 - 5 years SAP (ABAP and J2EE) experience with Unix, Linux, Solaris, or Windows Application support
• Practical experience with a minimum of 3 of the following: ECC 6.0, CRM 7.0, BW 7.0, BOBJ, BIA, E-Recruiting, EWM 7.0, GTS, SCM, SRM, XI, Solution Manager, Portal, SRM-MDM
• Deliver defined service level capabilities across multiple development and production landscapes to meet customer requirements
• Maintain and manage the infrastructure software product (installation, configuration, upgrading / patching, troubleshooting and tuning) as needed and/or as required by our software vendors
• Verify (and assist when necessary) required maintenance is performed on the related operating system software and hardware in a timely and proactive manner
• Understand and use Unix, Linux, Solaris and Windows-based scripting and programming languages (J2EE, ABAP, VB, .net and Java, etc.) in support tasks and problem solving
• Identify and implement system improvements as needed
• Manage system documentation as required to ensure the complete and timely maintenance of all internal systems
• Must have the ability to multi-task in a very fast-paced environment
TECHNICAL PLUSES:
• Familiarity with computing infrastructures, including Data Security, Help Desk, Operations, Network Computing, Data Base and Application Development
• Strong problem analysis, determination, and resolution skills and techniques
• Ability to use standard SAP, Unix, Linux, Solaris, and Windows performance tools to analyze and tune system performance
• Knowledge of application specific languages, especially J2EE, Java, and/or ABAP Excellent teamwork, communication (verbal and written) and documentation skills required
• Ability to be a self-starter and to take initiative in critical situations
• Demonstrated ability to complete tasks with minimal supervision
• Time management skills to balance priorities and deliver assignments on time and within budget
• Ability to be a self-starter and to take initiative in critical situations
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