| Right Now. Location MI Required : · Chat and integration knowledge available on website, mobile · Min 3-5 yrs of experience on RightNow product. · Extraction of chat cases to FTP as XML to another case mgmt system · RightNow Widget management and integration – understanding how to render on pages as the Contact Us page on the Brand Site evolves into a more self-service channel · RightNow configuration · Good Communication skill · Experience in Customer management · Good Analytical Skill · Experience in implementation, customization and integration of cloud-based CRM Oracle RightNow CX · Configuration, customization, integration and implementation of RightNow · Software life cycle knowledge Optional: · Java experience Please share good profiles ASAP. ____________________________________________ |
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IDC TECHNOLOGIES INC., 1851 McCarthy Blvd. Suite 116, Milpitas, California, 95035 Phone: +1 408 376 0212 Fax: +1 408 608 6088
IDC TECHNOLOGIES INC., 1851 McCarthy Blvd. Suite 116, Milpitas, California, 95035 Phone: +1 408 376 0212 Fax: +1 408 608 6088
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