Monday, May 13, 2013

Urgent requirement Business Analyst with IVR project experience.

Role: Business Analyst
LOCATION : STRONGSVILLE, Ohio
DURATION: 6 MONTHS

PROJECT: Client is implementing a new Voice Response phone system for its Mortgage services business. The position will be responsible for eliciting the requirements and necessary call flows for this project.

REQUIRED:
- MUST have experience working on an IVR project.
- MUST have 5+ years of proven experience with BA methodology and standards (including requirements management -- elicitation, analysis, specification, validation, change control and traceability).
- Must be able to demonstrate different techniques for eliciting requirements

  • MUST have previous experience on large scale SDLC projects
  • MUST have traditional BA skills: requirements management -- elicitation, analysis, specification, validation, change control and traceability
  • Experience Managing the requirements gathering process in Geographically dispersed team environments
  • Experience working with Senior Business Leadership within an organization

  • Building the foundation for the development effort by capturing the business context (problem, current state, desired future state, objectives, business needs, and impacted user groups)

  • Playing a critical communications role by interacting with user (business domain) and with developers & testing personnel (technical domain)
  • Developing requirements and establishing traceability
  • Managing the requirements through construction
  • Producing consumable output
  • Establishing and maintaining agreements between the customer and the project team on the changing requirements of the system

Regards,
Vishal
Swarky Solutions Corporation |Plymouth, MN 55446|
Email:-vishal@swarkysolutions.com

 

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