Need SAP CRM- Technical and Functional support consultant

Hello,

 

We have an urgent requirement of SAP CRM- Technical and Functional support consultant with one of our direct client in NC.

 

 

Contract Position: SAP CRM – Technical and Functional Support

Location: Raleigh, NC

Duration:  1 year

 

DUTIES / RESPONSIBILITIES

·         This position will provide technical and functional support for the SAP environment. This environment services over 5,000 users and includes instances of ECC 6.0, BI 7.0, Business Objects, CRM, Enterprise Portal, Solution Manager, GRC, NWCE, and PI.

 

·         CRM support includes but is not limited to: providing guidance in aligning business processes with SAP functionality, performing functional configuration and customization, maintaining system integrity, and component integration with ECC and Portal.

 

·          Additional responsibilities include writing functional and technical specifications, developing test plans & performing system testing.

 

·         Candidates need to have solid communication skills and will be responsible for mentoring and providing knowledge transfer to other SAP team members.

SKILLS / EXPERIENCE REQUIRED

 

·         CRM functional configuration experience with ECC integration

·         Understanding of specifications for CRM middleware plug-ins, real time experience on functional side of Enterprise Portals 5.0 & 6.0, web channel CRM 2007 and 7.0,

·         Substantial understanding of CRM components and technical objects like ABAP user exits, business add-ins, BAPI's Idocs, Bdocs, RFC requirements, middleware configurations, Web-UI customization & configuration, common middleware replications related to customer master, pricing conditions, product master, enhancements & document replications such as CRM orders;

·         Business partner type customer, employee & contact person definition and replication between ECC & CRM. Design of organization structure and incorporating concepts such as Org data determination, partner determination, etc.

·         Hands-on middleware configuration for downloading the master data components, business partner data, product master, installed base & I-objects. Replication management including the order replications, FICO integration, service processes, etc.

·         Configure the WEB UI work links, direct links, etc., assignment to the business roles, using base customization concepts such as service orders, actions, status management, business partner data management, I-base management, surveys;

·         Customization of item categories, item category determinations, work flow, processing claims, processing change requests, web requests in Grants Management. Business Warehouse integration work & work on BOBJ reports to sync with CRM dashboards by linking to the business roles;

·         Experience with writing functional specs, solution design, determining the logic for GAPS, testing & training

 

Preferred:
- Public Sector Grantor Management and Solution Manager experience

Thank you very much.

Harry Arora

International Projects Consultancy Services, Inc. (IPCS)  ...Delivering Business Value from Information Technology...
Interchange Tower, Suite 1595, 600 South Highway 169, Minneapolis, MN 55426
Tel: 925-353-3884 
Fax: 952-541-1222 
Harry@ipcs.net
www.ipcs.net
·   Our Specialization: SOA I Microsoft .NET Technologies I Data Warehouse & Business Intelligence I Network Security IERP & SAP Implementation
·   Technologies: Business Process Rules Management (BPRM) driven Next Generation, Smart and Innovative Service Delivery Platforms
·   IPCS is SBA 8(a) Certified /WBE/MBE/DBE/SDB Company
·   IPCS is Certified Minority Company by Midwest Minority Supplier Diversity Council -MMSDC
·   IPCS is on Federal GWAC 8a STARS -2 Contract

 

 

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