Product Specialist 3 - .NET
Pennsylvania
9 months
Rate-LOW
The Product Specialist is the expert for a technical development or execution environment product or set of products. Primary responsibility is to ensure availability and facilitate productive use of a product for Application Teams or end users.
· Years of Relevant Experience: 5 plus years
· Preferred Education: 4 year college degree or equivalent technical study
Role Description:
· Make sound recommendations on functional and technical improvements to the product.
· Analyze the functional and technical impact of product planning decisions.
· Develop appropriate functional and usability standards for products.
· Track and document expected volume and type of use of the product.
· Participate in product design reviews to verify that design meets quality standards and functional/technical requirements.
· Perform impact analyses on production fixes and enhancements to establish priorities.
· Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner.
· Provide effective on-site product support as needed.
· Accurately sets severity of identified defects.
· Provide input to training and / or documentation materials regarding latest technical and functional design changes.
· Document all work for future reference.
· Review the system test approach and conditions used as the basis for detailed test scenarios.
· Follow quality standards.
· Analytical and customer service skills.
· Communicate accurate and useful status updates.
· Ability to work in a team environment
· Complete assigned tasks.
· Strong communication skills; both written and spoken.
· Actively contribute as an expert or actual designer.
· Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.
· Provide accurate estimates for design and programming efforts for system changes and enhancements.
· Coordinate enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.
· Confirm that technical architecture will support all changes required by product enhancements.
· Effectively lead product tests and trials.
· Identify appropriate business examples to illustrate key concepts / features.
· Anticipate, identify, track and resolve issues and risks affecting own work and work of the Application Team. Develop contingency plans as necessary.
· Apply specific expertise to ensure that products meet defined customer objectives.
· Anticipate and resolve issues specific to the team.
· Determine time estimates and schedule for own work and resolve issues in a timely manner.
· Identify and track issues, risks and action items.
Plus the following:
· Demonstrate expertise in teaching / conveying technical and / or functional courses / concepts.
· Develop appropriate work programs / budgets and use to effectively schedule tasks / assignments.
· Identify improvements to project standards to achieve high quality services / products.
Thank you very much.
Harry Arora
International Projects Consultancy Services, Inc. (IPCS) ...Delivering Business Value from Information Technology...
Interchange Tower, Suite 1595, 600 South Highway 169, Minneapolis, MN 55426
Tel: 925-353-3884
Fax: 952-541-1222
Harry@ipcs.net
www.ipcs.net
· Our Specialization: SOA I Microsoft .NET Technologies I Data Warehouse & Business Intelligence I Network Security I ERP & SAP Implementation
· Technologies: Business Process Rules Management (BPRM) driven Next Generation, Smart and Innovative Service Delivery Platforms
· IPCS is SBA 8(a) Certified /WBE/MBE/DBE/SDB Company
· IPCS is Certified Minority Company by Midwest Minority Supplier Diversity Council -MMSDC
· IPCS is on Federal GWAC 8a STARS -2 Contract
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