Siebel Business Analyst, Fort Lauderdale, FL

Hi,

 

 

Sr. Siebel Business Analyst

Location: Fort Lauderdale, FL

3 month contract, extensions

Rate: $50-60

Phone Interview TOMORROW at 4pm.

 

**the most important part is the Task Based UI and Version 8.1!!!***

 

Must Haves:

•         Functional knowledge of Siebel CRM applications (version 8.1 required with specialty in task based UI)

•         5+ yrs with Siebel BA experience

•         Avaya CTI experience preferred

•         Working knowledge of business requirements and system requirements methodology

•         Strong analytical and problem definition and solving abilities

•         Strong written and verbal communication skills

•         Working knowledge of MS Office applications and other productivity tools

•         Working knowledge of application architecture and networks

•         Basic knowledge of Microsoft desktop and server operating systems

•         Working understanding of applications and networks

•         Must be responsive and deadline-oriented with a sense of urgency

•         Ability to prioritize own tasks and escalate issues with timely task completion when appropriate.

 

Job Details:

Focuses on demonstrating knowledge of established concepts in reviewing, analyzing, and evaluating functional processes in a Siebel CRM 8.1.1 Call Center environment. Understands the concepts, tools, and techniques for the Siebel system and CTI development.  Analyses and designs the Siebel to support the business with a focus on Siebel CRM task based user interface, BI Publisher, CRM Desktop and other new features design. Tracks and analyzes business practice trends. Collaborates with the Lead Analyst & Requirements Manager to help translate business practice requirements and satisfy them using the Siebel CRM system/Avaya CTI modules and features.  Identifies and solves problems and seeks help from more experienced peers or other available sources, when necessary. 

 

Thanks & Regards, 

 

Annie Mark   

Addon Technologies

Ph:  734-956-4737 Ext 1+202

annie@addonusa.com

www.addonusa.com

 

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